4 Myths about gamification in contact centres busted
Gamification in contact centres can accomplish so much more than simply drive performance. It humanises the work experience and makes the hard stuff fun.
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Observations, practical thinking and useful provocations for people designing better engagement, learning and performance.
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Human motivation✦
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Learning that moves✦
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4 Reasons why gamification is the future of the workplace
Wondering what the future of the workplace will look like? Find out more about gamification and how it’s changing global companies for the better.
Life in the time of the Coronavirus
Need some ideas on how to successfully organise your gamification team to work remotely during the time of the Coronavirus? Here’s how we did…
9 Frequently asked questions about gamification in HR
Gamification solves many human resources issues. Creating an engaging work environments leads to increased productivity and greater employee retention.
Top 10 gamification trends you don’t want to miss in 2020
We list 10 emerging gamification trends for 2020 to give you insight on the latest developments in the field. Where is gamification headed next?
The human factors that unite your workforce
Your multi-generational workforce may have vastly different, even opposing needs and values. Gamification can help engage and unite your workforce.
Everyday gamification, loyalty and rewards
Drive engagement with gamification, loyalty and rewards. Examples abound. Read on to see how life is gamified.
What’s a ‘black hat core drive’ and why do you need to know?
Learn how to convey urgency, scarcity, loss potential with black hat motivators, and drive development, achievement, meaning with white hat motivators.
How gamification can turbocharge sales channel performance
Make the leap from mediocrity to meritocracy. Gamification can turbocharge sales channel performance creating sales superheroes.
Born to compete
Gamification works because it taps the powerful, instinctive drive that is our love of competition. We propose harnessing it for social good. Are you…
The science of using collectables in gamification
Using collectables in gamification sustains engagement and taps into a deep-rooted human drive to collect and acquire things.
Permission to board. Winning at employee onboarding with gamification.
Employee onboarding generally doesn’t get the attention it deserves. In fact, it’s reported that just 32% of companies have a formalised onboarding process.
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