4 Myths about gamification in contact centres busted
Gamification in contact centres can accomplish so much more than simply drive performance. It humanises the work experience and makes the hard stuff fun.
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Observations, practical thinking and useful provocations for people designing better engagement, learning and performance.
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Employee engagement
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Setting and tracking KPIs to ensure long-lasting behaviour change
The secret to lasting behaviour change within your in-house sales team lies with tracking KPIs. Here’s why gamification is so useful in this regard.
The skinny on breaking bad habits in the workplace with gamification
Breaking bad habits is much easier with gamification in mix and you can use it to supercharge your workforce when you do it right.…
4 Reasons why gamification is the future of the workplace
Wondering what the future of the workplace will look like? Find out more about gamification and how it’s changing global companies for the better.
Life in the time of the Coronavirus
Need some ideas on how to successfully organise your gamification team to work remotely during the time of the Coronavirus? Here’s how we did…
9 Frequently asked questions about gamification in HR
Gamification solves many human resources issues. Creating an engaging work environments leads to increased productivity and greater employee retention.
How to keep employees engaged with gamification
Need to fix flat staff performance? Here’s how to keep employees engaged with gamification.
The human factors that unite your workforce
Your multi-generational workforce may have vastly different, even opposing needs and values. Gamification can help engage and unite your workforce.
Get better survey feedback with gamification
Find out how the principles of gamification can super charge the quality and quantity of survey feedback.
A planning overview for successful behaviour change
For effective behaviour change, use big-picture thinking to get an overview of the many moving parts that make up an effective gamification strategy.
Gamification for change: Part 1 – A brave new world
Game-elements in politics can influence behaviour. Obama, Clinton and Trump relied on gamification to create awareness, change perception, drive engagement
Why narrative is gamification’s secret learning weapon
The power of narrative in gamification. It elevates gamified engagement above the straightforward and over-applied points, badges and leaderboards.
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