4 Myths about gamification in contact centres busted
Gamification in contact centres can accomplish so much more than simply drive performance. It humanises the work experience and makes the hard stuff fun.
BEHAVIOUR / DESIGN / LEARNING / PERFORMANCE
Ideas / In Play
Archive state
60 STORIES
Observations, practical thinking and useful provocations for people designing better engagement, learning and performance.
Enter the archive↘
Human motivation✦
Behaviour change✦
Learning that moves✦
Human motivation✦
Behaviour change✦
Learning that moves✦
[ THE JOURNAL / 60 ENTRIES ]
All signals
Filter the archive by the subject currently occupying your attention.
Motivating learners with gamification and rewards
Motivate learners by providing intrinsic rewards that stimulate student interest. Make learning fun again in a gamified or game-based learning environment.
Setting and tracking KPIs to ensure long-lasting behaviour change
The secret to lasting behaviour change within your in-house sales team lies with tracking KPIs. Here’s why gamification is so useful in this regard.
The skinny on breaking bad habits in the workplace with gamification
Breaking bad habits is much easier with gamification in mix and you can use it to supercharge your workforce when you do it right.…
4 Reasons why gamification is the future of the workplace
Wondering what the future of the workplace will look like? Find out more about gamification and how it’s changing global companies for the better.
Life in the time of the Coronavirus
Need some ideas on how to successfully organise your gamification team to work remotely during the time of the Coronavirus? Here’s how we did…
9 Frequently asked questions about gamification in HR
Gamification solves many human resources issues. Creating an engaging work environments leads to increased productivity and greater employee retention.
3 Ways to improve sales team performance with gamification
Real-world examples of how gamification elements improve sales team performance by leveraging core drives and human-focused design.
Hidden gems of gamification data
Out there is a wealth of gamification data. It is up to you to think like a data analyst and data scientist to tease…
How to keep employees engaged with gamification
Need to fix flat staff performance? Here’s how to keep employees engaged with gamification.
Top 10 gamification trends you don’t want to miss in 2020
We list 10 emerging gamification trends for 2020 to give you insight on the latest developments in the field. Where is gamification headed next?
The human factors that unite your workforce
Your multi-generational workforce may have vastly different, even opposing needs and values. Gamification can help engage and unite your workforce.
[ HAVE A QUESTION? ]
CONVERSATION / OPEN
Turn an idea
into action.
Talk to the team
READ / THINK / MOVE